Bucket glossary
Discover Bucket’s feature management, product, and technical terms and get their definitions in our glossary.
Topic
STARS Step: Satisfied
Satisfied is the final step in the STARS framework.
During this step, you collect feature satisfaction feedback from Retained companies using automated feedback surveys and measure it with a CSAT scoring framework.
Asking companies in Retained is the best way to get actionable feedback. Low satisfaction scores from Retained companies will provide valuable information that can prevent churn.
Related to: STARS Framework
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