Feature feedback

Feature feedback is user feedback and comments on specific product features provided through a feature feedback survey. Feature feedback lets you measure customer satisfaction and understand if a feature is meeting user expectations.

Automated feedback surveys use a CSAT survey to measure user satisfaction and provides a comment section to allow product teams to use qualitative feedback to understand areas of improvement. 

This feedback process provides valuable insights that can be used to guide the product roadmap.

Related to: Automated feedback surveys