Get started for free. Scale with your business.
Increase feature adoption and customer satisfaction with the right Bucket plan.
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Save 25% on annual plan
Pro
Best option for organizations with multiple product teams.
$249/mo
$188/mo
Unlimited team members
Up to 25K MTUs
Business
Best option for organizations with higher end-user volume.
$499/mo
$374/mo
Unlimited team members
Up to 50K MTUs
Integrations
Data export
Pricing details
Free
Pro
Business
Enterprise
Price/mo
$0/mo
$250/mo
$499/mo
Custom
Prince/mo (annual billing)
$0/mo
$188/mo
$374/mo
Custom
Product
STARS insights
Live Satisfaction surveys
Releases and Goals
NEW
Advanced segmentation
Slack reporting
Usage
Monthly Tracked Users (MTU)
-
Up to 25K
Up to 50K
Custom
Team members
Unlimited
Unlimited
Unlimited
Unlimited
Releases (concurrent)
1
Unlimited
Unlimited
Unlimited
Live Satisfaction surveys (concurrent)
1
Unlimited
Unlimited
Unlimited
Live Satisfaction feedback
10/mo
Unlimited
Unlimited
Unlimited
Live Satisfaction branding
Yes
Customizable
Custom
Custom
Features
3
Unlimited
Unlimited
Unlimited
Data
Manual export
-
-
Automatic export to S3
NEW
-
-
Retention
3 months
5 years
5 years
5 years
Privacy
GDPR compliant
EU-only storage option
Support
Email support
Email support response time
<5 week days
<5 week days
<1 week days
<12 hours
Private Slack Channel
-
-
-
90 days
Onboarding call
-
-
FAQs
How do you define and count MTU?
MTU stands for Monthly Tracked Users. The MTU count is defined as the number of unique end-users who've sent at least one event in the respective month.
How do you handle MTU overages?
We’ll contact you to upgrade, if you go over. Accounts with overages will get disabled after 30 days, if the account isn’t upgraded. Disabled accounts won’t receive new data.
On the Free plan there's no charges for overages. However, the data retention is low on the Free plan.