We’re excited to announce that we have migrated all our servers to locations within the European Union (EU), taking our commitment to privacy and security even further.

We’ve just made the STARS configuration more customizable by adding frequency-based strategy capabilities. This lets you factor in the frequency of interactions for the Adopted criteria.

Segments allow you to group companies by login activity and custom attributes. This is useful for making a segment of monthly active companies or paying customers, for example. However, when browsing a segment, it isn’t possible to add columns that also show feature engagement or satisfaction. Until now!

Bucket is built on the STARS framework and gives you a STARS funnel out of the box, for any feature. Provided with a single event, the STARS funnel shows you how far your customers have reached in the “feature success funnel” for a feature.

With the automatic data export to S3 you can now seamlessly enrich your data with Bucket’s data to unlock insights and enable collaboration across teams.

With the new statistics in the Feedback tab you can get a quick visual overview over the performance of your feedback collection over the past 7 days.

You can now add, remove and reorder table columns across the Bucket app.

Harness the power of qualitative feedback right from within Bucket.

We've rolled out Subsegmentation to enable comparisons of feature adoption, retention, and satisfaction across different customer segments.

We’ve added the option to export your Bucket data as a CSV file.