Gather qualitative insights for new releases
Go beyond the engagement metrics with qualitative feedback and satisfaction scoring to answer the “why” behind the numbers.
Make feedback collection a part of your workflow with Bucket
Enable Live Satisfaction for new features and start collecting qualitative user feedback on the feature level, simply by hitting a switch.
Automate feedback collection with Live Satisfaction
Once enabled, Live Satisfaction will automatically prompt users for feedback with a question of your choice after they interacted with a feature – no developer required.
Measure feature satisfaction with CSAT
Make the feature satisfaction measurable with Customer Satisfaction (CSAT) scoring. Identify and reach out to customers that have indicated dissatisfaction.
Augment feedback with engagement data
Put data into context: Understand if feedback is coming from a first-time user or a long-time enterprise customer with augmented feature engagement states.