Sorting the features table

It’s now possible to sort the feature views by column. This enables you to quickly get a list of features with the highest retention, the lowest satisfaction, most frequency of use or latest release date.

This can help you detect key features with high retention but low satisfaction scores more easily. To understand why the satisfaction scores are low, and why the customers might be a churn risk, dive into the respective features and check the qualitative feedback from your customers.

Or, like shown below, this can help you surface opportunities. For example, features that are successful - with high frequency and/or satisfaction - but with low adoption or awareness.

More updates next week!

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